.

All products are charged in Australian Dollars.

We accept these methods of payment:

• visa and mastercard directly via this totally secure server
• PayPal payments
• bank deposit
• cheque  (upon clearance)
• money order/bank cheque

If you would like to pay by the other methods, you can process your order through the website - then copy/paste the order into an email and send it through.

OR...           email directly:  info@deadsea.com.au

OR...           fax  (03)  8678 1233   -  download order form HERE

OR...           phone:  1800 22 64 09   and make payment over the phone or get details for payment methods.

HOW TO SHOP via this website:

• Select your item/s...   if you have any comments,  write in the space provided, then press:  Add item to cart
• If you wish to increase the quantity, change the quantity amount and press update.
• If you wish to continue shopping - or if finished, add a promotion code (if you have one) and update - then press Checkout
• Enter the shipping information -  name, email, address, phone.
• Either tick "billing information - same as Shipping information" or enter new billing information
• tick the field that says "I have read and agreed to the privacy policy then press Next Step
• Select the postage option FREE post or $5 (within Australia)   or To Be ADVISED if ordering from outside Australia.
• enter credit card details at the bottom of the next page and press Charge my credit card  or  select PAYPAL and follow instructions to pay via your PayPal account.  
• If you wish to pay by Bank Deposit - you can either 'screen print' the order and email it to me - or select PayPal as the payment option - and email me to advise you are paying by bank deposit. 

If you select Credit Card or PayPal, an automated receipt will be sent to you, with the details you have entered.

Please note:  credit card payments are processed manually... not automatically by this system.

Phone orders:

You are welcome to phone your order through anytime from 9am to 7pm.       Freecall:  1800 226 409

Fax/postal orders:

fax  (61)   (03)  8678 1233   -     download order form   HERE

If you wish to pay by cheque...  please make out to "Salon Source".  postal details on the order form.

Freight costs:

• free within Australia  (an option of $5 for express post for orders under $100)
• at cost price for all locations outside of Australia

Refunds:

All Ahava products are hypo-allergenic, and in all the years I've sold the products, no-one has ever had a reaction.  But, if you do react, you can get a refund upon returning the product (postage at your expense).  We will require details of your reaction, skin condition and other products that you use - so that the product, and your report can be sent to Israel for examination at the Dead Sea Laboratories.
If you have ordered the wrong product by mistake, you can exchange - so long as the product has not been opened, and you return the product (postage at your expense). 

In either case, please email or phone to advise.